Shipping

Standard Shipping:

For orders under $100, that select the Standard Shipping option, shipping is $6.99. Most orders will be shipped through the U.S. Postal Service (USPS) or FedEx Express. Typically arriving within a maximum of 10 business days after order placement.

Based on shipping address, we determine the most efficient carrier for your order.

Sukrin USA only offers FREE STANDARD SHIPPING on orders over $100.

FedEx Premium Shipping:

For orders under $100, that select the FedEx Premium Shipping option, shipping is $12.99. FedEx Premium guarantees your order will be shipped through FedEx 2-day or FedEx Ground services. Typically arriving within 2 to 5 days.

With same day processing on orders placed before 2PM EST and next day processing on orders placed after 2PM EST, Monday through Friday.

Based on shipping address, we determine the most efficient service for your order.

Return Policy

For USPS Refunds and Replacements:

Due to recent policy changes with the United States Postal Service (USPS), our refund/replacement process for packages delivered by USPS has changed.

If you receive a package with damaged and/or missing items you must KEEP all items, plus the packaging. After you have contacted us about the missing and/or damaged items we will inform you when to take the package to your local Post Office for inspection.

We CANNOT begin the refunding or replacement process until we receive confirmation that USPS has inspected the package.

If you have any questions about this process please email us below.

For UNOPENED Products: 

We will happily issue a refund for any unopened product that is returned to us within 30 days of purchase. Please send product to:

Sukrin USA Returns
361 Cleveland Pl. Suite 101
Virginia Beach, VA 23462

Customer Service

For additional questions or comments about Sukrin USA or our products, please fill out the form below. For damaged or missing products PLEASE send us a photo of the damage/the contents, thanks!

Send us an email